01. ABOUT THIS POLICY & PROCEDURE

At GO-Trade E-commerce Inc., we respect your privacy. We inform our users on how we collect, use, share, and protect your personal data. Every time you interact with GO-Trade E-commerce Inc. through either our physical stores or GOTRADE.WORLD e-commerce websites and engage our services, you agree to the use of information that is collected or submitted as stated in this Privacy Policy. Looking after your personal information is important to us, which is why we would like you to be confident that your data is kept safe and secured with us.

02. DEFINITIONS

For the purposes of this Privacy Policy the following definitions apply: “collection” means the act of gathering, acquiring, storing, retrieving, recording, or obtaining personal information from any source, including third parties, by any means. “consent” means voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative, such as a parent or guardian. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from a user’s action or inaction.

03. PURPOSE & USE

We collect your personal information and will use your personal information as is reasonably required for off-line and online transactions, operational functions, and marketing activities. GO also uses this information to improve the functionality of the website every time we do an overall review of our users’ activities, which will make your access more secure and efficient. The following is how and why we collect certain data and information:

04. COLLECTION OF INFORMATION

GO may collect and use information about you if the information is reasonably required to provide the services accessed or requested by you including: first and last name, email address, contact details including phone numbers, and Postal /ZIP code; employment details; business history; demographic profile [like your age, gender, occupation, education, address and durables owned]; personal preferences and interests; your opinion on services, products, and features on our website…

05. SOCIAL MEDIA

We operate channels, pages, and accounts on some social media sites to inform, assist and engage with customers. We monitor and record comments and posts made on these channels about us so that we can improve our services….

06. RATINGS & REVIEWS

You agree that you are the sole author of ratings and reviews you submit to this website. You are responsible and you own the intellectual property rights that relate to the content you submitted. You agree that you would not submit anything that is false, inaccurate, or misleading, whereas if you have been paid for such compensation that it influenced the content of your review…

07. SAFEGUARDING & STORAGE

GO is committed to safeguarding and secure storage of your personal information. We use appropriate security measures to protect personal information against risks such as loss or theft, unauthorized access, disclosure, copying, use, modification, or destruction regardless of the format in which it is held…

08. PROCESSING, RETENTION, & DELETION

We may process your personal information relative to the use of our Sites and Services. GO does not collect IP addresses and any IP addresses are loaded anonymously to the Sites. Personal information may be processed for the purposes of analyzing users’ use of the Site. The legal basis for this processing is the Operator’ s legitimate interests, including monitoring and improving its Sites and Services…

09. USER RIGHTS & ACCESS TO INFORMATION

All information that we have collected is available in our database of contacts. For users who registered on GO-Trade e-commerce platform all information is available online in your account and you may access such information at any time by logging in to your account through our website…

10. DISCLOSURE OR SHARING OF INFORMATION

We disclose personal data to other organizations / companies that perform services for the requirements of our transactions—courier companies for delivery of the products and other service providers that may require personal data for efficient implementation of processes related only to this website. We do not sell, share, or rent any such personal information, unless required by special circumstances such as compliance…

11. ACCURACY OF INFORMATION

GO is committed to keeping your personal information as complete, up-to-date, and accurate as is necessary for the purposes for which it is to be used. The Operator will promptly correct or complete any personal information found to be inaccurate or incomplete. Where appropriate, the Operator will transmit amended information to third parties having access to the personal information…

12. ANTI-FRAUD STATEMENT

GO has been notified of fraudulent activities circulating in different locations, through phone calls, messages, emails, and such communications on prize, promotion, recruitment, investment, and money transfer. If you encounter such information, please contact us. We urge you to beware of phone calls and messages with claims of winning prizes from GO or Operators and asking for your bank details…

13. BREACH OF POLICY OR PROCEDURE

In the event of a breach of personal information, the Operator and GO will promptly inform all users affected by the breach within 72 hours of the Operator or GO discovering the breach. If the breach will affect your rights and freedoms, we will inform you about the breach without undue delay…

14. COMPLAINTS

GO will promptly investigate all complaints concerning our compliance with the Privacy Policy and our dealings with your personal information. If a complaint is found to be justified, the GO will take appropriate measures to resolve the complaint, including, if necessary, amending our policies and procedures…

15. CHANGES, REVISIONS, & AMENDMENTS

This section of the Privacy Policy applies only if you use our Platform or services covered by this Privacy Policy from a country located in North America [Canada, USA, Mexico]…

16. VISITORS FROM NORTH AMERICA

To accommodate changes in our services, changes in legal, technology or business requirements, this Privacy Policy may change over time without notice to you. We may add, change, or remove portions of the Privacy Policy when we deem it is appropriate to do so. We encourage you to review our Privacy Policy periodically…

17. VISITORS FROM EUROPE

This section of the Privacy Policy applies only if you use our Platform or services covered by this Privacy Policy from a country that is a Member State of the European Union…

18. VISITORS FROM ASIA

This section of the Privacy Policy applies only if you use our Platform or services covered by this Privacy Policy from a country located in Asia [India, Philippines, Nepal, Mongolia, UAE, Qatar, and others]…

19. LIMITATION OF LIABILITY

Under no circumstance, including, but not limited to, negligence, shall GO be liable for any indirect, special, exemplary, or consequential damages that result from the use of, or the inability to use, including but not limited to the information, materials on the page, page content, page code, user services or the software. While GO shall take reasonable precautions against security breaches…

20. INDEMNITY

By accessing the page of GO, the Operators, Users, Persons and Third Parties agree and undertake to act responsibly and cause no harm, loss, or damage to GO. In the event that GO incurs any loss, harm or damage then GO shall be in right to take appropriate steps to identify the person(s) involved and seek indemnity and compensation…

21. LANGUAGE

This Policy and Procedure has been written in English language and shall prevail over any conflict with another language version…

22. ENQUIRY / HOW TO CONTACT US

To submit an enquiry, request a review of your personal information, correct, or update your personal information, submit complaint, withdraw your consent, or request more information or a copy of the Privacy Policy…

23. JURISDICTION

The Privacy Policy will be governed by and construed in accordance with CANADIAN law. Any disputes arising in relation to these Privacy Policy will be subject to the exclusive jurisdiction of the Courts of CANADA.