15.1

If you the customer cancel the order, GOTRADE.WORLD shall cancel the order as per your request. However, the online transaction charges will not be refunded. The cost of delivering and re-picking charges will apply if the product has been shipped. GOTRADE.WORLD will not be able to cancel orders that have already been shipped. GOTRADE.WORLD has the full right to demonstrate whether an order has been shipped or not. The customer agrees not to dispute the decision made by GOTRADE.WORLD and accept GOTRADE.WORLD decision regarding the cancellation.

15.2

For details of how to cancel your order please visit our returns and refunds page or contact customer support at info@gotrade.world or 1-877-778-6386.