13.1

Your order is an offer to buy from us. We will send you an order acknowledgement email detailing the products you have ordered.

13.2

Nothing that we do or say will amount to any acceptance of your offer until we send you an email notifying you of the order acknowledgment. At this point, a contract will be made between us for you to buy and for us to sell the products that you have ordered from us.

13.3

After the time the contract is made, you cannot amend your order (but please see your right to cancel an order in paragraph 15 below).

13.4

At any point up until the contract is made, we may decline to supply a product to you. If we decline to supply a product to you and you have already paid for it, we will give you a full refund of any amount already paid for that product in accordance with our refund or return policy in paragraphs 17 & 18 below.